We provide free shipping on all orders to anywhere in mainland Australia and Tasmania.
We aim to keep all listed products in stock so we can dispatch your order as quickly as possible.
All orders are dispatched from our Hallam warehouse (Melbourne, Victoria) within 24 to 48 hours of payment being received. In fact, if we receive your payment before 3pm (AEST) on a business day, quite often your order will be dispatched from our warehouse the same day!
Most orders are sent via Australia Post's eParcel service, as Australia Post provide a reliable service with low parcel loss rates, so you're more likely to receive your parcel without any hassles!
To ensure the safety of your order, all parcels over 250g weight require a signature on delivery. If you are not home, parcels get redirected to the local post office for collection.
Safe Drop Option
If you have an Australia Post MyPost account (free to register), on some parcel types it may give you the option to request 'Safe Drop' at your location and/or other Delivery Choice options. Please note: Safe Drop is at the customer's own risk and some Delivery Choices such as Night Delivery may come at additional expense charged by Australia Post.
Orders which are especially large or heavy will be shipped via courier and will require an address where there is someone available during the day to receive and sign for the items.
For those customers who need their goods in a hurry, for an additional fee we offer an optional Express Post service through Australia Post. If you would like more information on Express Post delivery times, please contact us before placing your order. For some Melbourne locations, we also offer a Same Day Delivery service. This will be an option during checkout if it's available for your order and for your location.
If you have any other questions about delivery, please don't hesitate to contact us.